Humber/Ontario Real Estate Course 2 Exam Practice

With regards to multiple representation, if a buyer client decides not to proceed after explanation, what is the correct brokerage course of action?

1. The negotiations are at an end, as consents are required from both buyer and seller to present the offer.

2. The brokerage must provide customer services only to the buyer and continue to provide client services to the seller.

3. The brokerage can replace the engaged salesperson with another one from the brokerage.

4. The brokerage can release the buyer client to avoid multiple representation in the negotiations.

5. The brokerage can proceed without the buyer's consent.

6. The brokerage must file a complaint with the real estate board.

The correct answer is: The brokerage can release the buyer client to avoid multiple representation in the negotiations.

In this scenario, the correct course of action for the brokerage is to release the buyer client to avoid multiple representation in the negotiations. When the buyer client decides not to proceed after receiving an explanation, it is important for the brokerage to prioritize ethical considerations and ensure that both parties are represented fairly. Releasing the buyer client from the agreement allows the brokerage to avoid any conflicts of interest and provide dedicated services to both the buyer and the seller separately. This action helps maintain transparency, trust, and integrity in the real estate transaction process. Options A, B, C, and E are incorrect because they do not address the importance of releasing the buyer client to avoid multiple representation and uphold ethical standards in real estate transactions. Option F is also incorrect as filing a complaint with the real estate board is not the appropriate course of action in this scenario. It is essential for brokerages to handle situations like these internally and ethically, focusing on resolving conflicts and maintaining professionalism in their interactions with clients.