Humber/Ontario Real Estate Course 2 Exam Practice

When a seller signs a seller customer service agreement and an offer is presented by a buyer client, what must the salesperson do?

1. Act impartially and protect both buyer and seller interests.

2. Ensure multiple representation since the seller pays remuneration.

3. Not required to offer competent service to the seller.

4. Protect and promote the interests of the buyer client.

5. Represent the seller fully as their service agreement is in place.

6. Not present the offer due to a conflict of interest.

The correct answer is: Protect and promote the interests of the buyer client.

When a seller signs a seller customer service agreement and an offer is presented by a buyer client, the salesperson must protect and promote the interests of the buyer client. This is because in this scenario, the salesperson has a fiduciary duty towards the buyer client, as they are the one presenting an offer. The salesperson must act in the best interests of the buyer client and work towards getting them the best possible deal. Option A is incorrect as in this situation, the salesperson's primary responsibility is towards the buyer client who is presenting the offer, not towards acting impartially between both the buyer and seller. Option B is incorrect as ensuring multiple representation may not be in the best interests of both parties and could lead to conflicts of interest. Option C is incorrect as the salesperson is always required to offer competent service to all parties involved in a real estate transaction. Option E is incorrect as in this scenario, the salesperson's duty is towards the buyer client presenting the offer, not towards fully representing the seller. Option F is incorrect as the salesperson, in this case, should present the offer even if there may be a potential conflict of interest, as long as they act in the best interests of the buyer client.