Humber/Ontario Real Estate Course 2 Exam Practice

What should Salesperson Koster tell a client about a minor crack where the ceiling meets the wall?

1. Advise an immediate structural engineer inspection

2. Explain it is a common issue potentially caused by truss lift, and recommend further investigation if concerned

3. Reassure it is minor and discuss potential reasons briefly

4. Suggest it could indicate a costly structural problem

5. State it is a major problem and corrective action is necessary

6. Tell the client not to worry about it

The correct answer is: Explain it is a common issue potentially caused by truss lift, and recommend further investigation if concerned

A good explanation for why the other options are incorrect is that option A of advising an immediate structural engineer inspection is an extreme recommendation for a minor crack and may cause unnecessary alarm for the client. Option C of reassuring the client and discussing potential reasons briefly does not provide enough information for the client to understand the potential severity of the issue. Option D of suggesting it could indicate a costly structural problem is also an extreme and potentially alarming statement for a minor crack. Option E of stating it is a major problem and corrective action is necessary is also an extreme statement for a minor crack and may cause the client unnecessary stress. Lastly, option F of telling the client not to worry about it is not helpful or informative for the client and does not address any potential concerns they may have. Overall, option B of explaining the potential issue and recommending further investigation if necessary is the most appropriate response for a minor crack.