Humber/Ontario Real Estate Course 2 Exam Practice

What is an appropriate response when a listing client does not want to utilize electronic communication?

1. Assure them that using personal communication is entirely acceptable

2. Inform them that only digital communications are valid

3. Mandate the use of e-signatures by all parties involved

4. Require a certified translator for any in-person negotiations

5. Suggest using phone calls only to avoid privacy issues

6. Insist on a verified email for record-keeping

The correct answer is: Assure them that using personal communication is entirely acceptable

When a listing client expresses a preference not to use electronic communication, it is important to respect their wishes and assure them that using personal communication is entirely acceptable. Real estate transactions involve high-value assets and sensitive information, and it is crucial to prioritize the client's comfort and trust in the process. By assuring the client that personal communication methods are valid, it helps build a strong relationship based on understanding and transparency. Therefore, option A is the correct response. Options B, C, D, E, and F are not appropriate responses in this scenario. Option B's statement that only digital communications are valid does not respect the client's personal preferences. Option C suggesting the mandate of e-signatures would not be respectful of the client's wishes. Option D's requirement of a certified translator is unnecessary unless there is a language barrier present. Option E's suggestion of using phone calls only does not address the client's avoidance of electronic communication. Option F's insistence on a verified email for record-keeping disregards the client's concerns about electronic communication.