Humber/Ontario Real Estate Course 2 Exam Practice

Salesperson Lee lists a property and receives a call from Customer Alex soon after. Salesperson Lee has been helping Alex find a home for weeks. During the property showing, Lee tells Alex he will work hard to get her the best price and hints that the seller's financial issues could be advantageous. Is Salesperson Lee's conduct appropriate?

1. Salesperson Lee is making statements that could imply a dual representation.

2. Salesperson Lee is emphasizing his commitment to providing excellent service, as required by REBBA, and this does not affect Alex's customer status.

3. Salesperson Lee is not implying a dual representation because his only client is the seller.

4. Salesperson Lee cannot create any implied or unintended client relationship with Alex since he hasn't asked her to sign a buyer representation agreement.

The correct answer is: Salesperson Lee is making statements that could imply a dual representation.

Salesperson Lee's conduct is considered inappropriate because he is making statements that could imply a dual representation. Dual representation occurs when a real estate agent represents both the buyer and seller in the same transaction, which can potentially create a conflict of interest. In this scenario, by hinting at the seller's financial issues and promising to work towards getting Alex the best price, Salesperson Lee is blurring the lines and not clearly representing either party's best interests. It is crucial for a real estate agent to maintain transparency and avoid situations that could lead to a perception of dual representation.