Humber/Ontario Real Estate Course 2 Exam Practice

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A salesperson is showing a rural home with a well and septic system to a buyer unfamiliar with both. What is the best response when the buyer asks about the condition?

  1. Advise the buyer that he will protect that buyer's interests and make certain that any problems regarding the well and septic system are identified

  2. Inform the buyer that water wells and septic tanks always pose problems, particularly those that are more than 10 years old, and suggest that the buyer look at other properties

  3. Refuse to provide any information whatsoever to the buyer, as that buyer is a customer not a client

  4. Tell the buyer to seek out the assistance of a home inspector or other professional who would then provide guidance on the matter

The correct answer is: Tell the buyer to seek out the assistance of a home inspector or other professional who would then provide guidance on the matter

The best response in this scenario is to tell the buyer to seek out the assistance of a home inspector or other professional who would then provide guidance on the matter. This is the most appropriate course of action because issues related to wells and septic systems can be complex and require specialized knowledge. By advising the buyer to consult with a professional, the salesperson is facilitating a thorough inspection and ensuring that the buyer receives expert advice on the condition of the well and septic system. This demonstrates a commitment to acting in the best interests of the buyer and providing them with the necessary resources to make an informed decision. Option A is not the best choice because while it mentions protecting the buyer's interests, it is more effective to involve a specialized professional in evaluating the well and septic system. Option B is incorrect because it is discouraging the buyer from considering the property based on a generalization about water wells and septic tanks, which may not be applicable in this specific case. Option C is incorrect as it goes against the salesperson's duty to provide information and assistance to customers, even if they are not clients. Hence, refusing to provide any information is not the recommended approach in this situation.

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